Written on: 15/08/2008 by jennyp0808 (2 reviews written)
When visiting the KFC on the docks at Preston Lancashire I am getting totally fed up with them getting the order wrong, even though I told them repeatedly what I wanted. Also, when the restaurant is closed I have to take my food back to the serving window risking life and limb doing so as I am competing with cars passing through the drive-thru. I also thought the restaurant closed at 10.30pm and the drive-thru at 11pm. But both seemed to be closed by 10.30pm. The minority of the staff, especially the one I took my second wrong order to were seemingly rude and unhelpful to me.
I cannot understand why they ask me if I want something towered? If I did, I surely would ask for it in the first place? This is what caused the problem, as after I said no tower up, the lad on the speaker re-read order and surprise surprise, Fully loaded zinger tower! I had to tell him again when we picked up food at window, hoping third time lucky he would get it right, but you have probably guessed it, NO!