written by Dakota26 on 08/07/2015
Before I started I had always thought that emigrating to austarlia was a very difficult and very expensive process, but I was wrong.
After I submitted my online application form I received a phone call within 24 hours and the member of the team I spoke to went through everything with me in detail, he was well spoken and answered any questions I had for him, at no point did he try rush me off the phone which I really appreciated, once my decision was made and the deposit was paid I was then passed onto my case manager who personally phoned me up to introduce herself and explained that I will receive an email explaining the process. From that moment onwards everything was dealt with very professionally which put me at ease, if I had any queries about anything I had to do I could send an email and I would receive a reply within 24 hours depending on the time I sent it. Part way through I was assigned a different case manager but from the first email she sent me introducing herself it was clear that she was well aware of the situation I was in and the transition was seamless as if she had been on the are from the beginning.
I cannot praise the professionalism of everyone I dealt with highly enough and I would most definitely recommend their services to others. They have all genuinely made a dream my new reality and for that I cannot thank them enough...