written by Tariannabella on 08/07/2015
Booked an MOT paid in advance. Went in on the day, they had no record of it. The customer assistant In Bristol Malaga branch was rude and arrogant and couldn't of cared less. Telephoned head office to find out what happened as they were happy to take my payment and was offered a complimentary mot & service but will need to be called back to arrange it with another garage. No call back so I called them. Same story someone will call you back. I would strongly advise stay away from Mr Clutch. Rubbish customer service appauling attitude and absolute waste of time and money. Avoid Mr clutch overall as even head office fobs you off.