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“Disappointed”

written by Staffex8 on 03/07/2015

Having purchased the connect 4k 40inch TV in February we settled in for a long reliable television. After 14 weeks the TV stopped working. Loewe service was contacted but their instructions failed to start the set. The retailer sent a technician who could not get it to work. He contacted Loewe service and got instructions down the line but again it failed to start. It was taken away for repair as Loewe refused to replace it. It returned after 19 days repaired. Apparently the power unit failed. I am very disappointed with the lack of service and the time taken to repair the set. I am just waiting hunt til something else goes wrong as I have lost confidence in it and Loewe. I could have purchased another make for half the cost. I originally owned a Loewe Aconda which gave me 15 years faithful service hence my purchasing anther Loewe.

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