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★☆☆☆☆

“DON'T WASTE YOUR TIME !!! RUDE & UN-PROFESSIONAL SERVICE”

written by Yahirx136 on 28/06/2015

After driving 60 miles on a busy M25 with Saturday traffic for a test drive which i booked just under a week in advance... We turned up for the appointment to find a FILTHY car, not just dirty but covered in weeks of grime from sitting under a tree for ages, the Internet picture of the vehicle was immaculate, one i was looking forward to seeing..!!!
The car was wedged in the corner of the garage plot blocked in by at least 6 cars. I approached the salesman to state we were there to view the car he said they had been manic all day and that cars needed to be moved around, I suggested that we would come back in 1HR to give them time to get the car out. After returning an hour later, the car STILL hadn't been moved, Fuming was not the word !!. The Saleswoman was the rudest person we have had dealings with in a long time, she didn't apologise for the wasted time we had spent going to view the car... we pointed out that for a booked appointment it was poor customer service, She came across as very rude and unprofessional, I have no idea how this garage has stayed in Business so long with staff like this !!.

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