Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
3487183

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★☆
WRITE A REVIEW

“Good service but time to lose the admin fee?”

written by McGuire21 on 25/06/2015

We've had two cars out of freedom in the past and whilst their service is generally good, friendly and efficient I have two 'gripes' which means I have just ordered my new car through someone else.

The first one is more my fault then theirs but worth noting for anyone thinking about ordering through them is that prices change very quickly. I guess this is more likely the lender then them but if you want the car, order it. Twice I mulled over a car for a day or two and when I came to order, both times the price had gone up to that point that I didnt bother ordering either.

The second one is the document / admin fee. £299 + vat. When I was new to leasing I paid it but given that your agreement is with the finance company and not Freedom who are just the broker and get their kick back from the lender as well, this time round I wasn't willing to pay it.

You don't have to look hard as there are plenty of lease companies with the exact same deal (I've been looking at BMW and Mercedes) who charge nothing!

I'd order from them again if they dropped the admin fee but this time I've opted to put my money with a local lease company who got me the same deal but saved me £349 by not having a processing fee!

Was this review helpful? 0 0