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★☆☆☆☆

“Ordering was fine Delivery and customer service shocking”

written by Bigdaveyc on 21/06/2015

Ordered carpets for hall stairs and landing as well as living room service in store was fine. Got told delivery should be within 10 to 14 days this was not the case as nearly a month went by and I had to chase for a date for installation. Got given a date so ripped up old carpets and moved furniture out the day before only to recieve a phone call to be told they were not in store. really, a day before!!!! Have spoken to many members of staff about my anger as have two young children walking on floors with no carpet and still waiting for their terrible management to give me calls as when they say they will get someone to call YOU they don't. Have ordered my sofa as well at the same time from this disgrace of a company and regretting it already

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