written by coppershelmet on 18/06/2015
Got my Hippo bag only to find you can only put heavy rubble in one quarter of the bag height the rest has to be lightweight stuff and you must not exceed the height of the bag sides, I followed these rules only to come home to a "FAILED COLLECTION" card behind the door! the reason given was that I had put the handles over the railing bars to keep the bag open and he could not remove them, he must be a total weakling because I removed them OK and I am 69.It will now cost £60 for a re-visit. AVOID !!!!!!!