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“BIG LET DOWN ”

written by Englishjc366 on 09/06/2015

I recently sent off a booking form to bouncy parties who stated that the castle I wanted was available and that I could hire it for June 13th so I sent all details as asked to have a reply that I now can't have the castle that all drivers are unavailable 3 days before my children's party! So I phoned up to see if I could pay the extra to get it the day before or even change the party time to later to give them time to get to me both options were unavailable which now I'm left to find a castle for Saturday!
I do want to add that I had previously hired one the same time last year and it was fine delivery and pick up was good felt the generator could of been a bit bigger as castle didn't seem overly bouncy but kids enjoyed it and so did all adults that came. That's the reason why I choose them again due to the last service!

I would highly recommend everyone to stay away from this company if you want to have a stress free party and don't want to be let down!

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