written by on 06/06/2015
Called in to shop at Dobbies Shepton Mallet.
NO staff around to help.
Rude man in Aquarium area not interested in serving me.
Garden centre help nowhere to be seen.
Lack of knowledge of what's in stock when I finally find someone to help so time wasted.
Difficult to see garden plants as roses in rhododendrons and A- Z of shrubs non- existent order all confusing
Staff apologising for lack of staff.
Charged full price on offer.
How on earth can a store like this get it's customer service so wrong.
Queues as only one till in operation.
Lucky to have a queue but maybe not for much longer as everyone was raising eyes and sighing.