written by 336Sullivan on 06/06/2015
Curently have buisness with ITC sorting my mothers will and probate.
I can never speak to case manager, never in office, always a call back that I have to wait several days for.
two and a 2 1/2 yrs ago my mother passed away. they instructed their preferred estate agent to sell the property, no for sale sign was erected and they rarely turned up for viewings. This I know because a neighbour watching on the property informed me. My wife went into the agents office and they could not provide her with a viewing for several weeks. I had to instruct ITC to change agent (they reluctantly did) the property sold several weeks ago and we are still awaiting the finances to be passed on to the family.
There always seems to be another bit of paperwork needed, something they are waiting for a reply from or someone they need to contact.
THE LAW NEEDS REVIEWING REGARDING COMPANIES LIKE THIS OPPERATING ON PEOPLES MISERY AND AT A TIME WHEN THEY ARE DOWN.
Ignore the 1 star given (this is a requirement) MINUS A BILLION STARS OFFERED.........
I cannot wait to be free of them and to move on with life, they have dragged this out for too many years.