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“POSSIBLY THE WORSE ONLINE TRAVEL AGENT EVER!”

written by NathaliaPennington275 on 04/06/2015

THIS IS POSSIBLY THE WORSE ONLINE TRAVEL AGENT TO EVER DEAL WITH, PHONES NOT ANSWERED FOR IN EXCESS OF 2 HOURS!!! THEY ANSWER QUICK ENOUGH IF YOU WANT TO BOOK A HOLIDAY THOUGH!! SERIOUSLY AVOID USING THIS COMPANY AS DISGRACEFUL AFTERSALES, AS YOU WILL SEE FROM OTHER DAILY REVIEWS THEY ARE HORRENDOUS IF YOU HAVE A QUERY OR ISSUE WITH YOUR BOOKING. THE MEDIA TEAM RESPOND PROMPTLY ON TRUST PILOT WEBSITE AND APPEAR TO SEND EVERYONE SAME TEMPLATE RESPONSE, ADVISING YOU TO CONTACT THEM, THEY DON'T RESPOND EITHER!! HEAD OF CUSTOMER SERVICE AND THE CEO ARE NOT INTERESTED EITHER SO WHAT DOES THAT SAY WHEN THEY JUST REFER YOU TO ABTA. PLEASE PAY THE EXTRA MONEY AND BOOK WITH A REPUTABLE AGENT AFTER ALL HOLIDAYS ARE WHAT WE ALL WORK HARD AND SAVE FOR THROUGHOUT THE YEAR FOR AND IDIOTS LIKE THIS THINK THEY CAN GET AWAY THIS CUSTOMER SERVICE

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