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“I took my son to the Milton Keynes branch of Dr &...”

Written on: 20/12/2009 by Chris Dowdall (1 review written)

I took my son to the Milton Keynes branch of Dr & Herbs as he suffers with acne. They told me that they could completely clear up his skin in six weeks, but to be sure the problem didn't return I needed to pay for 15 weeks treatment.



The treatment would consist of Acupuncture and hot cupping every week, and my son would need to take herbal tea every day, in addition to this he had to take various off the shelf herbal pills to take and other medicines to apply to his skin.



They insisted on the full 15 weeks treatment fees up front (thought that was a bit unprofessional, but agreed). So I paid £1500 and the treatment began.



The treatment room at the back of the shop is very dirty; there is a sink in the corner which looks as if it has never been cleaned.



After six weeks of treatment there was no sign of any improvement, I challenged this with the staff on week six, as they had promised that they could completely clear up the problem in six weeks. I was disappointed that they refused to even answer my questions. It was at this point that I was sure that I was being conned by a very dishonest outfit.

He had chronic diarrhoea most of the 15 weeks, they said this was normal.

He had a chronic allergic reaction to the herbal tea for one week; this resulted in a really bad rash completely covering his body from head to toe. They said they had not changed the make up of the herbal tea, but it only happened this once. This required intervention by western medicine to resolve this problem.

During the treatment he became very weak and listless, usually going to bed at 1830 in the evening and sleeping straight through to morning.

At the last session I was in the treatment room when the hot cupping began, the female doctor picked up a sharp blade to puncture the skin, it was too late for me to stop, but she picked up a USED blade, wiped it on a piece of cotton wool and punctured his skin with it, although there were plenty of NEW clean blades in their surgical wrapping. Haven't these guys heard of HIV and hepatitis?



At the end of the 15 sessions there was clearly no improvement and in fact my son's health has deteriorated significantly. His acne is now so bad that he gets large blood blisters forming which bleed, this happens every day.



My son is 15 year old and prides himself with his fitness and strength. He used to go to Kung Fu lessons three times a week. He has been left so tired and listless by this treatment that he has given up his Kung Fu; this is a pity as he's been going this since he was six years old.



Make no mistake this organisation is only there to make money, not to help people. They have failed completely against all the promises they made. If they had told me that after 15 weeks there may be no visible improvement then that would have different, but they didn't. They promised they could clear up the problem in six weeks and prevent it from ever coming back after 15 weeks.