Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

3438181

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Disgraceful Customer Service”

written by Meadow1952 on 31/05/2015

Booked a flight online with Spicejet that failed on the last screen, no email was ever sent. Phoned them up to check what was happening, the customer service representative (if that's what you can call them) assured me the transaction had failed. When I checked my account a few days later they had taken the money even though I had no tickets or even any booking number. Now, nearly six weeks later and with numerous phone calls and emails I am at a stand still. They are not replying to anything. Absolutely gutted that a company in this day and age can take from you in this way and seemingly not care about it.

Was this review helpful? 0 0