written by on 27/05/2015
I ordered flowers to be delivered to my sister. Delivery company did not knock at door and so flowers were left on doorstep which, luckily, my sister found early evening. When I attempted to post a review on M&S website it was rejected as you are not allowed to comment on the service element of an online order!! What a joke, surely the delivery aspect of an item which has to be delivered is integral to the order as a whole? Apparently not.