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Review Number	3427505
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“Misleading offers”

written by Deebee1954 on 25/05/2015

On more than one occasion I have placed an order using an order code sent to me via e-mail, only to not have the discount applied due to small print exclusions. The last time it was a birthday £10 discount so I ordered quoting the code. On receiving my statement there was no discount. I started an online chat to query this only to be told that the offer didn't apply to clearance 365 items.When I expressed my view that this was misleading the operator couldn't have cared less. I have cleared the balance and will close my account.

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“Misleading offers”