written by anneep on 23/05/2015
Hotel fine but we had a nightmare transit from Palma Airport. To cut a long story short we along with other holiday makers were put onto four different coaches, one after the other, the first was full, the second one we sat on for 2 hours which didn't move from the coach park, even though we had gone in and out to office several times to ask why, then we were moved to a third one which didn't exist as it had already left, finally the 4th one left after half an hour of us complaining! We were actually waiting 4 hours, longer than our flight to get you our hotel. We wasted half a day of our 5 day holiday at Palma airport. Your paperwork states that we would only be delayed 45 mins at the most! I could go on but was disgusted at the way we were treated there.