written by Lovens on 19/05/2015
Switched because they were a saving & a "brand name". Price jumped from the originally quoted price after just one month to almost double, even although I had used accurate past billing info. It's been 3 months now since I left them & still no final bill received. No doubt they owe me money & are delaying it. Tried phoning last night- they closed their phone lines 90 mins early!!! Phoned tonight - average wait time of 30 mins, so I resorted to sending a complaint electronically. See how they respond...