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“Never again!”

written by Roly_poly on 16/05/2015

I brought this sandwich shop almost a year and being coca cola customer because we have their cooler from the former owner. I placed an order one every two weeks. Last year I placed the order in September, never received products and no one ever called and check about our order. Even the sale guy in our area never return my call. From that point I've stopped ordering from them over 6 months. April 2015 I got a call from coca cola asked that why we haven't order from them. I told them what happened of couse they apologized and sent the sale guy back that I haven't seen him over 6 months. He apologized this and that by the way I was buying their products from SAMs club or restaurant depot instead and it's actually cheaper than coca cola itself. Anyway I forgave them thought that it might be a mistake or whatever. I'm back ordering from them again for the first time in pass 6 months. I got my order. I felt better that they took care of me.
Then this week I put another order guess what??? Never received it again!!!! I called their customer service and it said not available. I'm beyond mad! I also call the sale guy and left the message, still he hasn't return my call.
What's wrong with coca cola??? Why their customer sevice is going down hill?
Does the big company treats their customer like this??
So unprofessional, and neglect their customer big time. And let me tell you their price is high too! Not making any sense!!!
At this point I'm over it! They don't want any business so that's it! And I'll make sure that I will tell everybody about their irresponsible and unprofessional customer sevice. Coca cola, never again!!