written by moggers on 12/05/2015
Having taken delivery of one of these 3 months ago I was excited to see how it would be. I'm no connoisseur but I love my coffee. It took a lot of goes to get the water to flow anything like what it showed in any of the adverts and YouTube videos they publish. Eventually, if you don't temper it down at all we could get some flow some times. Even then it was still fine, we put that down to the romance of making it yourself, although nothing like in a coffee shop. However now after 3 months of use it has been returned to Dualit. They have issued us with a charge for the repair saying that it was furred up with lime-scale. They suggest that it should be de-scaled weekly or fortnightly. We did it after 1.5 months and so we ended up with a machine that stopped working completely. The Gaggia machines don't seem to need this kind of maintenance and so now cannot recommend this machine to anyone. This machine is very much a huge disappointment to us. think seriously before buying as I would not buy this one again.