written by on 12/05/2015
REF: HAY-856552
I have tried phoning Customer Services countless times and have been on hold for over an hour on each occasion before having to give up and have never got through to an operator. I have also email 4 times requesting to prebook seats for our flights and have received no response. I am getting increasing worried and concerned that we are not going to get our boarding passes before we go on our holiday. Wish we had never used Loveholidays and will never be using again or recommending them to anyone. Their customer service is shocking and they have ruined what should be an exciting time. I am fed up and just want someone to contact me so that I know our seats are pre booked and we will received our boarding passes before we go. I have no trust in this company what so ever, incredibly dissapointed!!! And have still got nowhere!!!