Written on: 13/10/2008 by kateef (1 review written)
My initial visit was great and I was made to feel special and received advice on what would suit me. The lady who helped me had a lovely manner.
I was 50/50 on whether to go for a dress. Went back for a second visit and was very disappointed. I was served by a member of staff who had what I thought was an offhand manner and who made me feel most uncomfortable. This was a very different experience to the first visit. In addition to this, the quote I had been given initially had gone up by £500. Even though I still liked the dress, I felt I could not make a purchase as I was disappointed with the overall approach and service.
I believe that some people understand what weddings are about - they are a big day and people want to receive excellent service when parting with almost £3,000 pounds.
Nice dresses, pot luck on staff.