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“I want my money back, NOW!!!”

written by Marcuse366 on 05/05/2015

the company has taken money from my account, I did not sign anything and it isn't until you enter your bank details on the online form that you find out that there is a fee, if I wanted to pay a fee I would not be needing a loan. I understand that £5 of the fee is non refundable but I need this money back, I needed a loan to get a new washing machine but because of this money being taken I have had to source this expense another way. You should tell people up front about the fees before people apply. I would like a full refund minus the £5 fee. Ridiculous

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