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“Hahahah - what a joke - how these idio** make money - oh ”

written by on 04/05/2015

wait - its us, we keep on rebooking with them, so they keep taking our money, telling stories, ruining our short trips....

STOP BOOKING WITH THIS HOTEL GROUP

If you want to pay 10p a minute premium rate, that's fine.
If you want to be kept on hold while listening to ever longer recordings, at 10p a minute, to eventually giving up, having spoken to no-one at all.

Then this is the hotel (wrong use of word if ever there was one) group for you.
Their online system is even worse.
Just try booking 2+ rooms on same booking - haha you cant!
You have to call them, yep - 10p a minute - see above.

Just go to reviews here and other well known sites, check out real reviews by real guests of most of the shabby hotels (pun) in their group -BEFORE you book.

YOU HAVE BEEN WARNED
- no good moaning later "wish we had listened...."

They are surviving on many "old grand names" of some of their hotels, see reviews on décor/age etc

They are NOT spending cash money on their hotels.

Im told its a Parent Co umbrella - the hotels are franchisee's paying Britannia to use that "well known/wellworn" name for wider/cheaper / group publicity, and the Britannia cream off cash from your booking cash, do nothing, don't spend a cent on the hotels -

its a spiral for disaster - Ive just googled earth the Britannia Head Office - so now we know where the money goes....