written by Kaiw481 on 03/05/2015
Had a great holiday through lowcost holidays. Everything ran smoothly except for transfers - documentation didn't say where we were to meet when we got off the plane then the office told the driver the wrong hotel and we had to walk a long way but the driver did come and find us. Driver said they would phone hotel with pickup time - they didn't, had to ring uk to be told we had missed our pickup and our documents should have had a number for us to ring to confirm pickup. Taxi took 20 mins to airport - shuttle collection should have been 4.5 hrs before flight!