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“we took our hoilday on july 09 i had 6 in the family...”

written by darrenganderton on 05/02/2010

we took our hoilday on july 09 i had 6 in the family one a 11month old baby i emailed the park as we went for a basic caravan at a cost of £600 FOR A WEEK told them ive got two kids with allerys i was told some caravans would have been allowed pets only way to make sure we got a pet free caravan was to up grade for £200 plus more and should be ok we took chance we got there the check in was great the rep was so helpful we went in caravan threr was food left hair in shower ect i spent rest day cleaning it could not be bother to complain as i sent email you thought they get it clean i left them the feed back card sent them emails when i got home and all ive had is repeat emails asking what the problem and they did all they can even with ref numbers customer service is bad and up to now feb 2010 they wont give me main mangers details to let them see how bad and if going to devon cliffs take money to drive as the beach is covered in seaweed and smells this is a award winning beach so beware we think they got rid of our cavavan to the museum as it was the oldest there haven devon cliffs has put a bad mark for us to say a british hoilday is good

unhappy

d ganderton how they read this