Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
3330133

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“No credit card, no car!”

written by Ann74 on 19/04/2015

Unfortunately I ended up stranded in the airport at 9pm and had to hire a car at 4 times the price from another company.

I provided my full driving licence and the card I booked the rental with but was refused the car because I didn't have a credit card. The helpline was closed until Monday and the staff said it was policy and did nothing.

Although it is stated in the documentation that you need to produce a credit card it only says Solo and Mestro are not allowed. It doesn't say debit cards are not allowed. My debit card says Visa and since it let me book the rental using that card I think it's very misleading.

It was a good price and easy process but I was let down.

If you book with this company make sure you have a credit card.

Was this review helpful? 0 0