Written on: 25/04/2011
customer service perfect! just been on phone with shane to look at a multi stop trip out to vietnam. although he could not manage to beet the price given by another company he could match that from the airline. he explained to me why the other company was so cheap and advised me to make sure there are no hidden costs. but for piece of mind is an extra £70 worth it? will keep this company in mind for future travel. total phone call was just a little over 4 mins and i feel he understood exactly what i wanted.