written by Julietg209 on 15/04/2015
This company likes to offer good rates. Then they will find other ways to charge you more. The charges to change a flight are astronomical. We purchased the flight insurance, but they found a loop hole to deny the refund. They wanted $839 for two of us to change our flights. This was on top of the $2500 we had already paid. I wouldn't let my worst enemy use this company. Worst customer service ever. Run people run!