written by Ruby0906 on 13/04/2015
Was supposed to fly with spice jet Mumbai- Bagdogra, but they decided to cancel the flight due to less passengers and offered me another flight but unfortunately nothing suited my transit time since I was landing from London the same day. I wasn't very upset till then and decided to book with some other airline but they refused to give me a full refund. The staff explained to me that they have to pay some internet charges but that is not my problem since it was the company's decision to cancel the flight and not mine. This is utterly nonsense and whatsoever I did not receive my full refund. It is ridiculous. Very very bad airline company. I will never again use this airline and not recommended it to anyone unless you want to land up with no choice and no money because of course they are going to charge you even if it is the fault on their part.