written by Fitch91 on 11/04/2015
I was traveling with my young child to gatwick, miss all the train connection be ouse the fly was 2 hours delay, I asked one of your driver how could I go to heatrow without realised the couch behind it was going there, he send me to buy a tkt for a couch I sould be wait for onother 2 hours. I had then to buy onother tkt when I realised the situation and arrived at home at 2.30 in the mornig. The same time your couch would had leave from gatwick. Such a heartless driver!