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★☆☆☆☆

“NO-LINE BANKING....”

written by Pageki193 on 09/04/2015

Barclays online banking are consistent at not having the online service working, I'll say that. I can honestly say in the last 10 times of attempting to log-in to my account, 7 times their server has been down. Absolutely dreadful. I went into the local branch (Harrogate) and once they'd realised that everything they were trying to sell, I wasn't interested in (the bank won't see this as a negative, but I do - staff need to understand people and pick up on signs that they are not interested in products when all they want is a basic bank account). Eventually I managed to open a basic account which was all I wanted. Companies push online ALL the time so when it's as unreliable as this, you wonder where they spend the money on its upkeep.

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