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“Don't go to BOS for business account!!!”

written by Craig35 on 03/04/2015

Completed application online, took 2 full weeks to receive in post and 3 weeks after sending docs back to them we have been given excuse after excuse, no answers as to when account will be open. Given the runaround. The CS folk are nice enough but tell you what you want to hear but all have been lies. Gone way past the timescale they state it should've been completed by. Asked to speak to the Manager several times - you have to wait up to 72 hours for a call back. Completely disappointed. Go somewhere else if you need a quick turnaround (Santander and HSBC I've been told are 3-5 work days).

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