written by 167O'Neill on 30/03/2015
My online shopping never arrived. I couldn't go to other shop as I was waiting all afternoon for delivery. Nobody contacted me. So I ended up without food and nappies for my baby. Next day i called customer service and was informed that they don't know why delivery didn't come and someone will call me back. Never happened. Unacceptable situation for me. Never happened with sainsburys on line shopping. Keep far away!!!