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“Absolutely Outstanding Logo Design!”

written by christophersnyder on 24/03/2015

Where do I begin?

When I first started this contest I had a different business name than what I finished with. As the contest went on for the first few days I slowly began to realize that my business model and name do not match and are quite contradictory. On day 6 of 7 total contest days I contacted customer service on the Live Chat feature of their website and told them that due to no fault of any designer, I would like a refund. I have decided that I need to change my business model and name. The designs being submitted made those things obvious to me and it was difficult for the designers to work with me. Once I rethink everything I will definitely be back for another contest. Much to my surprise (as this was all my own fault) the customer service rep not only helped me, but extended my contest for another 7 days at no charge and even allowed me as much time as I like to rethink and redesign my business model and name before restarting the contest.

I restarted the contest about two weeks later and DesignContest upgraded my contest to "featured", for free, so it would be seen by more designers and receive more submissions. They also emailed all the previous designers to let them know the contest is back on.

The designs FLEW in like crazy. Over 350 total submissions. DesignContest also scans the submissions for copyright infringement and found one that was in violation. They removed the submission and gave me four more contest days for free in order to recoup some of the lost time. In the end I chose a design that I am completely satisfied with.

The designer worked with me on details even before I selected hers as the winner. Once the design was chosen I continued working with her and she was extremely courteous and helpful. She submitted a file explaining each of the logo file types, how to use each one, which are most important, and gave me some extra colors as well. She also gave me each of the hexadecimal colors as well as the font styles so I can match them across all of my websites, correspondence, and business cards. She was absolutely great!

Overall, I couldn't be more satisfied. There were a few times I was frustrated, but in the end I have a great logo, worked with some great designers, and had more than enough designs to choose from.