Report Abuse

“Recent crossing complaint.”

written by Warrenholt on 19/03/2015

We are regular travelers with DFDS to visit family in Holland, but have been getting increasingly more angry with the behaviour of other passengers. They are allowed to walk round carrying glasses and bottles of beer resulting in them being sick and the crew having to then clean it up. On a recent crossing we were woken at 2-30 in the morning with passengers playing football on deck 9 at the top of the stair well and generally making a nuisance of them self, stopping other passengers from sleeping. All this behaviour went on right under the noses of the staff who did nothing about it.
We would also like to complain about the costs, we can't seem to find the advertised crossing costs, and we tend to go in the winter months, eg in Feb. we paid £270 return for a car + 2-passengers, and if we went at the end of May (28th) the price shoots up from an already high price to £503 return. It has only ever been a convenient way of traveling, but we are going to have fly in the future as you seem to be concentrating on the Mini Break passengers who in our opinion are causing the problems with the bad behaviour.

Its a shame because we did use to enjoy crossing with DFDS, but alas probably no more.