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★☆☆☆☆

“Continuously late on home deliveries”

written by 146Humphries on 17/03/2015

Many times I've let it go when my delivery has been late from Asda Burgh Heath branch. Even when it once came 1.5 hours late and another time when the delivery man told me the reason he was late was because he over slept!! Today I was due a delivery between 7-9am and received a phone call at 9am to say they were running late. Now normally this is fine but I had to be somewhere today therefore the in store representative 'Nikesh' of home shopping agreed arrange a re-delivery between 4-6pm. No prizes for guessing it didn't turn up. I spoke to head office who said the store would call me. 30 minutes late we had no delivery or phone call so I had to take my 2 year old shopping for dinner when she should have been getting ready for bed! When i returned home the delivery arrived from Asda short of all chilled foods! Steer clear their service is appalling!

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