written by Drjo41 on 15/03/2015
This is the first time I have ever posted a poor review but I would strongly advise anyone to avoid this company. I ordered a bouquet for my mum for Mother's Day. An hour later received a call to say that the one I had chosen not available and would I be happy to have a florist choice bouquet. I was assured that the quality would be the same. The bouquet was due for delivery the same day. It didn't arrive. When it did arrive the following day it consisted of three pink ? Carnations and a lot of large white daisies . I have seen far better bouquets for sale on my local garage forecourt for a quarter of the price.
When I rang to complain I was unable to get through on several occasions. When I finally did ,after waiting nearly 20 minutes customer service were unhelpful .
I note on another review website 16 of the 17 reviews published today have given the company 1 out of 5 stars so it would appear that the service I received is not unusual