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“Can't access my account after transfering a large some”

written by clarkys on 11/03/2015

I have been with Think money for a number of years and they have provided excellent feedback, however yesterday i transfered some funds and suddenly i could not access my account and when i call i am informed it is being processed. I have spoken with FSA, Ombudsman and my solicitor and they will investigate the matter.

They have taken £4,700 of me and left me with no answer to why this is happening, i would never recommend this bank to anyone now. I used tell anyone who asked for a recommendation that thinkmoney was great but now it takes over hour to get through and they have now taken my money. I see from the reviews others have had the same problems but i will not sit here as i know the law very well.

I will see this through to a legal result.

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