written by Allan435 on 10/03/2015
Don't join thinking you're getting value for money. You will eventually end up paying much more in total than you can imagine
My account charges kept increasing ever so slightly every month since joining till near the end of the year contract I was paying nearly double what I was originally promised. None of this was stated in the T&Cs either.
God help you if you mention leaving: they will CHARGE YOU LIKE CRAZY EVEN IF IT'S PAST YOUR CONTRACT PERIOD all sorts of things that are not in the T&Cs. If I was a lawyer, I would have took them to consumer court. Now, I can only pray that more people realize how deceptive this company is and it loses customers and ends up closing.
It is very depressing being taken advantage of illegally by a large corporation and noone notices.
Maybe there are happy TalkTalk customers and I was an exception to the rule but you never know if you are going to be the next victim.
I would never use TalkTalk personally as long as I'm alive or recommend any of their services to any friend (or even enemy) of mine
Oh & I forgot to mention their "wonderful" customer service but reading through the reviews, I'm assuming a lot of other customers have got that area covered.
Please spread the word if you are or end up becoming another victim