Written on: 23/07/2010
I have had a bank account with HSBC for years, I only have a £250 overdraft with them. I have previously had a credit card with them with a limit of £6500 and a loan of £100000 which I have now paid off. I have run into a few unexpected payments over the last couple of months so I went into my local branch today so ask if they could increase my overdraft to £750 to cover this months bills. My request was declined for some reason but they then went on to ask if I wanted my old credit card back!!! So they won't give me £500 extra on my overdraft but are willing to offer me £6500 on a credit card with them. Obviously I refused.
I am totally disgusted by this and am now seriously considering switching bank accounts.
A very unhappy HSBC customer!