Written on: 30/01/2009
Their patience and understanding and ease of reaching someone
I'm a little shocked at all the bad reviews for HSBC because they have been amazing to me! Whilst I was a student I was continuously accidentally going over my overdraft limit (especially just before loan day!) but they never sent me threatening letters like Natwest. They've also set up a brilliant way for me to pay my overdraft back and were very friendly and supportive about what I had to say. I feel that I will be a HSBC customer for life, I recommend them to any student.