written by Kristinaq484 on 08/03/2015
Ordered a ladder from tool line as it was a great price . Received an email saying delivery would be in I think it was 3 to 5 days , as we work I emailed them to get a more accurate delivery time , I was told I would receive a call from the courier the day before delivery , I also rang and said they could leave the ladder round the side of my house .... Guess what I received no phone call from the courier so as nobody was home they took he ladder away , even though when we rang they said they had a note giving my permission to leave then item somewhere safe .... go figure !!