Written on: 25/06/2007 by happy2004ever (1 review written)
Good Points
None
Bad Points
Very slow in every aspect.
Staff are moody and not helpful.
Always loses documents.
General Comments
HSBC is totally horrible! I applied literally 5 times for student account in HSBC but I received no replies at all! I applied through branch with my documents, sent them by mail and applied online but none of them gave me any response! When I finally called them up they told me if you did not receive anything for us within 1 month that means we lost your documents! I am devastated by their poor quality service and not even a drop of care for customers, who are actually the people helping the bank to make revenue!