written by on 21/02/2015
We had great service when we collected our rental vehicle - even letting us try out a few different intermediate SUVs to see which one was easier for me to get into. I'm a wheelchair user so have problems when car seats are too high. On our return I needed to get to the international terminal via accessible shuttle bus and this can mean a very long wait. The operations manager immediately offered to drive us instead. At the international terminal he parked up and my partner was able to get me into the checkin desk and on my way. He then drove my partner to the domestic terminal. Anyone who knows the layout at Atlanta Airport will understand how big a deal this was. Thank you very much Avis car rental.