written by 320Pereira on 20/02/2015
So fed up with this store never having in stock what you want to order. Just tried to order stuff for my son and went through to check out clicked the click and collect button all fine then you choose your nearest store and unavailable comes up! This also happened to us just after Christmas. We also had an order go through and an hour later got an email to say part of the order was unavailable so they were cancelling it. Don't even get me started about Ordering at Christmas!! They took 2 weeks to refund my gift card and I had to email them 3 times before I got any response! I think they should let you know that stuff is unavailable before you go through the check out process and maybe not let you think you can click and collect when you can't.