written by JIMMY1985 on 16/02/2015
I sent birthday cake, flowers and a soft toy for my wife's birthday. It was never delivered. It was suppose to be a surprise for her as I was out of the country. I asked her next day if she has received anything. Guess what? They didn't send my order. Though I had an email stating that your order has been delivered but it wasn't. When I inquired from customer care they said the same thing, order has been delivered. My order was never delivered and neither I got my money back. Pathetic service and even customer concern handling.
HIGHLY DISAPPOINTING