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Review Number	3199847
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★☆☆☆☆

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“Battery didn't work, nonexistant customer service”

written by on 11/02/2015

Bought a battery for my Toshiba laptop from them in mid Jan. Chose them because it looked like a UK site with a UK address. I now understand that the address they publish is nothing to do with them. Was disturbed to se paypal payment going to a Chinese name. Battery came after a few days so I thought it was OK. But after installing it wouldn't charge or power the laptop at all. Tried to contact them via website and email to get an RMA as instructed on the website. But no response from them. So I raised a paypal dispute. Then they sent me an email asking me to confirm my laptop model which I did. But again received no response. Paypal have been fantastic and refunded my money. But I would definitely advise anyone to avoid this company.

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“Battery didn't work, nonexistant customer service”