written by ClaireFr on 04/02/2015
I've never experienced anything organised worse than this, it was terrible. Everything was difficult, mis-organised and mis-advertised. Transun couldn't have cared less, for every little thing (no organisation, mistakes, changes, delays, missed meals, untrained reps - through all this no communication) they just passed off any responsibility.
Blatant lies too - tours on the website weren't offered and we weren't told till we'd paid for the trip and it was too late. I did the igloo interlude which says "with all the comforts of a warm cabin" and "your very own ice and snow house deep in the wilderness" - laughable! It was an igloo in a built up carpark, with a horrid, smelly, dirty warm room!
SPEND YOUR MONEY ELSEWHERE. I wish I'd listened to all the other bad reviews.