written by ctchok on 03/02/2015
I've ordered some herbal supplements on 19/12/2014. I live in Indonesia and it seems the the company has shipped out the supplements from India.
As I've not received the supplements, I've written an email to the company on 6/1/2015. The company replied immediately asking whether I would like a refund of money or resend of supplements. I wrote back the next day on 7/1/2015 seeking for a resend of supplements.
It has been almost 1 month since then but I've still not received the supplements. My subsequent emails (after 7/1/2015) were not replied.
Very disappointed